ShoreTel Unified Communications

ShoreTel Richmond Service Provider Entec Systems is the leading reseller of ShoreTel IP Phone Solutions.

ShoreTel, Inc. is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system.

Through their solutions, Entec & ShoreTel can offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication.

What is Unified Communication?

Unified Communication is a spectrum of capabilities designed to increase productivity and collaboration among users across a variety of mediums. Including:

  • Presence
    • Presence is a key component of Unified Communications. It enables you to find the best person available for live contact, and also shows you the state of the receiver so you can choose the best or richest mode of communications.
  • Mobility
    • Mobility is the ability to communicate using any device no matter where you are.
  • Unified Messaging
    • Unified Messaging is about the integration of e-mail, voicemail, and ultimately video mail, using existing enterprise contact directories as a common database.
  • Video
    • Video brings a new dimension to traditional voice calling by letting users “meet” face-to-face with remote individuals from wherever they happen to be.