The Importance of Customer Service in an IT World

Last week, millions of businesses were interrupted when GoDaddy’s hosting, email, and DNS services crashed. The ripple effect was felt across the internet. Businesses that relied on GoDaddy’s services experienced hours of frustration when their websites were down, email was completely inaccessible and Go Daddy’s customer service department was so overwhelmed with angry customers that all business owners could do was to sit and wait. It was a nightmare situation for those who rely on technology to get things done and keep their businesses afloat. In tech circles, there have …

Microsoft Silver Distinction for Entec Systems

RICHMOND, Va., July 2012— Entec Systems, Richmond’s Trusted IT Specialists, has achieved a Silver competency distinction in Management and Virtualization, Midmarket Solution Provider, and Server Platform, demonstrating its ability to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. And to ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction. Serving companies throughout the U.S., Entec Systems’ focus is helping businesses realize maximum …

Next-Generation Storage Any Company Can Afford

We all rely on retrieving information quickly and accurately in order to conduct daily business. Today though, many companies are facing data growth at double-digit rates while budgets for IT, staffing and storage fall behind demand.  That translates to the need for more-efficient storage strategies that existing staff can manage effectively. It’s important to move information dynamically according to business activity, and to make the process fully automated and self-managing.The EMC® VNXeTMfamily is a simple, efficient solution that’s priced right for users in the small business to small enterprise category. …

Entec Selected for HP PartnerONE Program

We’re really proud to announce recognition from another very important vendor/partner.  HP regularly identifies a select group of VARs who are qualified to provide local service with the full support and global reach that HP offers. Entec has been designated as a Preferred Partner in HP’s PartnerONE program.  This designation not only gives us additional resources to offer our customers, but also training opportunities and exclusive webinars that will help us stay ahead of local competition. The program is designed to give us specialization that we in turn can offer …

InterGuard Awareness Technology

Protecting your data from outside attack has been the traditional focus of security products and services.  Now, Awareness Technologies has developed InterGuard as an advanced endpoint solution that protects your company from insider threats. This next generation of security is designed to provide a complete, internal Unified Threat Manager (UTM).  It’s not only delivered in SaaS format, it also is deployed at the endpoint so it delivers unparalleled visibility and control — on and off the network — against internal threats like loss of sensitive data, employee productivity and laptop …

Learn More About Entec Complete Care Support

IT managers have a lot on their plates. If you find yourself continually taken away from mission critical projects to handle the “issue of the day,” we sympathize. And we have what could be a solution, too … outsource a significant portion of your current workload. One of the best ways to do that is to engage Entec Systems to handle routine maintenance and protection services with our tailored Complete Care package. Entec Systems Complete Care is a comprehensive approach to network service. Instead of having an IT budget that …

Powerful Email Security & Archiving

We’ve all come to depend on email for productivity and can no longer imagine a world without it. But as much as we depend on it, this form of communication puts an enormous burden on computer servers … and poses significant security risks, too. Managing thousands of emails a day can put a big load on internal IT staff that could be doing more productive strategic work. But at the same time, you need to be protected from spam, viruses, worms, phishing scams and other malware threats. Last month, we …

Better Security with The Cloud

What’s tougher than your firewall? The Cloud! By now, you’ve all heard about the cloud model of computing, but you may have assumed that it’s appropriate only for the largest organizations. That’s not so … and when access to the cloud is acquired as a service, it can provide even small companies better security than traditional in-house solutions, yet at a fraction of the cost. So why do you need it? We’ve all come to depend on email as an important tool in doing our work. But with the average …

Benefits of Server Virtualization

The server is virtual, but the benefits are real! Yes, it sounds rather fantastic. But Server Virtualization is real, and it’s an amazing innovation you’ll want to know about, because it lets you shift your focus from maintenance to efficiency and innovation. About 70% of a typical IT budget in a non-virtualized environment goes towards maintenance. An automated environment built on virtualization let’s you respond to market changes and user demands faster and more efficiently. You’ll see significant reductions in the number of servers, server maintenance, datacenter space, power, and …