At Entec Systems, we’re committed to servicing and protecting our clients’ IT networks so that you can focus on mission-critical issues. The most popular form of this kind of managed service is our managed IT services. Entec Systems offers three levels of care to best support our Charlotte IT clients.
- Proactive scheduled maintenance and service. Weekly visits are scheduled to handle service requests and perform preventive maintenance. We look for small errors and warning signs that can lead to bigger problems.
- Business data protection and security plan. In addition to firewall and antivirus protection, you’ll be confident that your backup operations are effective and reliable.
- Technical support and technical liaison. This gives smaller organizations the benefits of a full-scale IT department. You’ll have on-call support during business hours and unlimited help desk access.
- Service level and warranty. We’ll warrant response times and scope of work so that you’ll never receive multiple invoices for a single problem. And we guarantee the quality of our work.
- Anti-spam services. This can significantly reduce the amount of spam your organization receives.
- 24/7 help desk. When your people are having issues, they have someone to call.
- Benefits and added services. Depending upon how the rest of your service is tailored, you can also count on a guaranteed rate schedule, internet domain name management plus guaranteed email services, antivirus services and access to our industry professionals.
With managed IT services, you’ll not only eliminate many problems, you’ll also have the assurance that new ones will be taken care of quickly and affordably. Just talk with your Charlotte Entec Systems experts for additional information.
Our systems engineers ensure that your business is running without interruptions.
Call our Charlotte NC Office Today at 804-523-9000